About Freightways
GROUP PROFILE
Strategy
Freightways’ primary business strategy is to continue the organic growth of its core express package brands and expand its emerging information management and business mail operations. In addition, Freightways will consider acquisition opportunities in areas that will enable it to leverage off its existing capabilities.
Express package and business mail
Freightways delivers approximately 200,000 items each business day and approximately 50 million items each year. In addition to its extensive nationwide network, Freightways offers a worldwide delivery service through alliances with international express package operators.
Freightways employs a multi-brand strategy within the network courier segment of the Express Package market via New Zealand Couriers, Post Haste Couriers, Castle Parcels and NOW Couriers. This strategy allows Freightways to successfully segment the market by meeting varying customer service and price requirements.
Freightways services the point-to-point segment through its SUB60 and Kiwi Express brands, and provides secure express package services through Security Express.
DX Mail is a niche player in the New Zealand postal services market, catering specifically to business mail customers nationwide. As a specialist business mail delivery company, DX Mail is the only dedicated nationwide business mail alternative to New Zealand Post, providing a fast and cost effective service to targeted customers.
Established in the 1970s as a document exchange system primarily for the legal, travel and financial sectors, deregulation of the New Zealand postal market has enabled DX Mail to expand its range of services to offer a total mail processing and delivery solution to the general business community including box-to-box delivery, domestic street delivery in several New Zealand locations and international delivery.
Information management
In New Zealand, Freightways’ information management division, Online Security Services (‘OSS’), operates three brands that collectively offer a complete range of secure paper-based and electronic business information management solutions. OSS is a registered security business, with all employees being licensed under the Private Investigators and Security Guards Act 1974. OSS outsources the pick-up and delivery function of its Data Security Services and Archive Security brands to Freightways’ secure express package provider, Security Express.
In Australia, Freightways’ information management division is located in New South Wales, Victoria, Queensland, South Australia and Australian Capital Territory. Freightways operates the brands of DataBank, Archive Security and Shred-X in Australia.
Internal service providers
Freightways manages its road and air linehaul requirements through the Parceline Express and Fieldair divisions and provides information technology systems to its various businesses via Freightways Information Services (‘FIS’).