The Freightways family of brands splits into three core capability portfolios, Express Package, Business Mail, Information Management, complemented by our specialised Internal Service Providers.
Around 200,000 items per day (over50 million items per year) are picked-up, processed and delivered by our package and mail brands. These divisions represent the most extensive network in New Zealand, with connections to international partners.
Freightways’ flagship brand is positioned as the premier provider of network courier services to New Zealand businesses. Specialising in express parcel delivery, service standards range from 2.5 hours for local deliveries, to overnight by 9.30am for nationwide deliveries. New Zealand Couriers sits at the premium service/premium price end of Freightways’ multi-brand strategy. New Zealand Couriers is Freightways’ largest brand by revenue and operating earnings.
20 million kilometres per year, through 300 towns and cities in New Zealand keeps this brand an integral part of our business to business, network courier infrastructure. Positioned in the wide and lucrative mid-market segment ensures Freightways customers have an imperative market choice in terms of service levels and price point.
Big Chill is a New Zealand market leader in temperature-controlled transport, specialising in fast moving consumer goods (FMCG) and time critical parcel freight, both chilled and frozen. Big Chill operates a fleet of over 200 temperature-controlled trucks and trailers through its nationwide network of depots and purpose-built cool stores.
DX Mail began in the 1970s as an interchange system for lawyers exchanging documents between practices, and through hard work, passion and commitment, DX Mail have grown to become leaders in business mail communication.
Dataprint works to revolutionise the traditional mail house sector, offering a combination of conventional and digital mail house solutions, from creation, management to archive. Dataprint is a perfect fit for enterprise companies that process large volumes of transactional electronic communications.
SUB60 was formed in 1982 and is the largest nationwide time sensitive courier company in New Zealand. Based in three main centres – Auckland, Wellington and Christchurch, SUB60 is perfectly positioned to serve the point-to-point courier needs of other nationwide businesses.
Developed to service your more unusual, hard-to-solve freight requirements in a one-stop logistical shop. Stuck uses the expertise and horsepower of the Freightways group to plan and move oversized, uncommon items anywhere in New Zealand and the world. It’s the place you go to when the competition says ‘they can’t’.
A Freightways acquisition in 2008, NOW Couriers complements our Express Package division with New Zealand Couriers, Post Haste and Castle Parcels. Specifically NOW Couriers specialises in responsive, friendly service for Auckland businesses with national courier needs. NOW Couriers is backed by Freightways’ 50 years of experience in the hub and spoke courier industry.
This 2005 acquisition to the Express Package division strengthened Freightways’ position in the time-sensitive courier sector. Kiwi Express offers a strong national courier network characterised by responsiveness, investment in up-to-the-minute technology and knowledgeable people.
25+ years of experience firmly establishes this brand in the parcel distribution market. With two branches in Auckland, one each in Wellington and Christchurch, Castle Parcels is perfectly located to serve the non-document needs of businesses around New Zealand. Their next and two-day nation-wide service ensures all urgent parcel needs are met.
Security Express is the secure-logistics arm of Freightways, serving the security needs of Auckland, Wellington and Christchurch businesses and beyond. A complete, capable secure service, from call to consignment delivery ensures Security Express is positioned as the nimble, hardworking brand in direct competition to the large security companies.
Pass The Parcel is a simple online courier solution designed with Kiwi online traders in mind. Developed and backed by Freightways courier powerhouse, Post Haste, Pass The Parcel keeps the courier engagement process simple, fast and hassle-free – and it even syncs with Trade Me.
Be it document or digital archiving, conversion of data from physical to digital or document and eDestruction—each requires a unique combination of capabilities. A deep understanding of logistics and processing at scale layered with up-to-the-minute security know-how: it’s a division that calls upon Freightways’ core aptitudes, executing them successfully to establish a division with many growth opportunities.
Med-X Healthcare Solutions provide products and services for the safe and secure handling, treatment and disposal of clinical waste and related services including sharps, washroom and hygiene services and chemical waste and pharmaceutical disposal in Australia. Med-X are committed to exceptional customer service and the development of innovative and sustainable practices.
Shred‐X is a nationally recognised secure destruction provider with the highest industry accreditations. Shred-X offer a Privacy Act compliant service for the collection, transportation and destruction of sensitive data with the most extensive direct service coverage in the industry. The Shred-X service includes document destruction, e-waste, media and hard drive destruction, archive box and purge destruction, textile and product destruction. Shred-X are also industry leaders in ethical and sustainable recycling providing paper recycling, printer waste solutions and e-waste recycling and are the largest provider of recycled office paper to Australian paper mills significantly reducing greenhouse emissions and deforestation.
The Information Management Group (TIMG) has over 30 years of industry experience in both Australia (visit site) and New Zealand (visit site). TIMG are the experts in information management, with a focus on innovatively helping businesses to securely and efficiently transform, manage or destroy their business information. This includes but is not limited to imaging and document capture/extraction, customised workflow solutions, data storage, cloud backup, disaster recovery solutions, app development, physical document/file storage and document / E-Waste destruction.
The success of Freightways is due in part to the capability and focus of our internal service providers—stand-alone, specific competency businesses that support our portfolio, across our brands. It’s a strategy that reinforces total network ownership and is the envy of our competitors.
Freightways Information Services (FIS) is an internal shared services provider of information technology and advisory services to the Freightways businesses. It is responsible for managing Freightways’ overall information technology infrastructure and maintains relationships with selected external information technology suppliers. FIS is also responsible for the design, development, maintenance and support of Freightways’ in-house express package application software. FIS has extensive experience in managing mission-critical, high-volume transaction processing systems and works closely with the Freightways businesses to apply this experience to the development of secure, robust commercially-focused information systems. FIS is ISO 27001 certified, meaning their systems are security-compliant and follow an internationally-recognised security framework. View their Information Security Management System (ISMS) Policy here.
Fieldair Holdings Limited’s primary purpose is to support the operation of a fleet of Boeing 737-400 freight aircraft under the Parcelair joint venture arrangement, which operate nightly dedicated air linehaul services between the North and South Islands. It provides crewing and support services for these aircraft and for external customers including The Life Flight Trust. Freightways acquired Fieldair in November 1999, gaining full control of its air linehaul requirements and avoiding reliance on any external party.
An integral part of the Freightways infrastructure, Parceline Express operates our line-haul on all the arterial roads in New Zealand. A vital connector, Parceline Express’ big trucks provide our brand family with a dedicated daily multi-link to main airports and links between our main centres and the provinces.